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Belibeli Super App Privacy Policy

Effective Date: 26th June 2024

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1. Introduction

Welcome to the Belibeli Super App. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information. This policy applies to all users of our app and visitors to our website.

2. Information We Collect

a. Personal Information:

b. Usage Data:

c. Location Data:

d. Transaction Information:

e. Communications:

f. Cookies and Tracking Technologies:

  • Name, email address, phone number, and payment information.

  • Information about how you use our app, including your IP address, device type, operating system, app version, and access times.

  • With your consent, we may collect and process information about your location using GPS or other geolocation technologies.

  • Details about purchases or transactions made through the app, including order history and payment details.

  • Any information you provide when you contact us for support, feedback, or inquiries.

  • Data collected through cookies and similar technologies to enhance user experience, analyze site usage, and manage our services.

3. How We Use Your Information

We use your information to:

a. Provide and Maintain Our Services:

  • Deliver the services and features offered by the Belibeli Super App.

  • Example: Ensuring you can place and track orders effectively.

b. Process Transactions:

  • Handle transactions and send related information such as confirmations and invoices.

  • Example: Processing payments securely and sending receipts.

c. Communicate with You:

  • Send you updates, promotional messages, and other information that may be of interest to you.

  • Example: Notifying you about new features or special offers.

d. Monitor and Analyze Trends:

  • Analyze usage patterns to improve our services, enhance user experience, and develop new features.

  • Example: Identifying and fixing bugs to improve app performance.

e. Legal Compliance:

  • Ensure compliance with legal obligations and respond to legal requests.

  • Example: Providing data to law enforcement agencies if required by law.

4. Sharing Your Information

We do not share your personal information with third parties except in the following circumstances:

a. With Your Consent:

  • When you provide explicit consent for us to share your information.

b. For External Processing:

  • With our trusted partners who process information on our behalf, ensuring they adhere to our privacy standards.

  • Example: Payment processors to facilitate transactions.

c. For Legal Reasons:

  • To comply with legal obligations, enforce our terms and conditions, or respond to legal requests.

  • Example: Responding to a court order.

5. Data Security

We employ advanced security measures to protect your data and ensure its confidentiality, including encryption and regular security audits. While we strive for the highest security standards, it's important to recognize that no system can be completely invulnerable. We are committed to continuously improving our security practices to safeguard your information.

6. Your Rights

You have the right to:

a. Access Your Data:

  • Request access to the personal data we hold about you.

b. Correct Your Data:

  • Request corrections to your personal data if it is inaccurate or incomplete.

c. Delete Your Data:

  • Request the deletion of your personal data, subject to certain exceptions as required by law.

d. Data Portability:

  • Request a copy of your personal data in a structured, commonly used, and machine-readable format.

e. Withdraw Consent:

  • Withdraw your consent at any time where we rely on it to process your personal data.

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7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. For significant changes, we may also notify you via email or through the app. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

By using the Belibeli Super App, you agree to the collection and use of your information as outlined in this Privacy Policy.

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